Imagine a world where even your most computer illiterate users can tell you exactly what problem they're having with your website, what browser & operating system they're using, the path they took through your site, and even which browser plug-ins they have installed.
No more email tennis with your users, trying to figure out exactly what the problem is, just fast solutions and happy users.
Does this sound like your idea tech support heaven? Then you need BugMuncher in your life.
BugMuncher allows your users to highlight problems on your website,
and then automatically creates a screenshot and sends it to you.
"We're using @bug_muncher for a pilot of a software system we've been working on and we give it 12 thumbs up (total thumbs on project team)."
BugMuncher automatically captures the really important information that many users simply don't know, such as the name and version of their browser & operating system, the browser plugins they have installed, and the path they took through your web site.
You can also pass custom information about your users into BugMuncher, such as an authenticated user's ID. This data is then saved along with the feedback report and screenshot.
You can then use all of this information to recreate the conditions under which the feedback report was sent, meaning you can fix bugs quicker, and keep your users happy.
BugMuncher will send the feedback report, including screenshot and user information,
directly into your inbox, or into any the following third party services. You can also
use custom web hooks to integrate with countless other third party services,
or even your own custom web app!