Feedback tips | 18 Oct 2026
Good website feedback doesn't happen by accident. This step-by-step guide covers the three kinds of feedback, how to collect each one, and how to organize, respond to and act on what you hear.
Feedback tips | 18 Oct 2026
A feedback button only pays off if people use it. Here are five factors that decide whether your website or app needs a user feedback tool, with real feedback rates from our own data.
Feedback tips | 12 Oct 2026
A website feedback tool works best when you give it a specific job. Here are five places it earns its keep, from student portals to beta launches, with real examples and what to look for in each case.
Feedback tips | 12 Oct 2026
AI has changed live chat, but it hasn't changed what a developer needs to fix a bug. Here's how to decide between a feedback tool and a live chat widget, and when to use both.
Feedback tips | 11 Oct 2026
Most website feedback tools fall into one of three camps, and picking the wrong camp wastes more time than picking the wrong product. We compare Userback, Marker.io, BugHerd, Usersnap and Saber Feedback.
Feedback tips | 03 Nov 2021
Collecting feedback on your website and UI is one of the most effective ways to gauge how your website is tracking with users. It gives you a direct insight into how they use your website, how they feel while using it, and whether or not they're encountering an aspect of...
Feedback tips | 05 Aug 2021
Feedback is crucial to understand where your business is going right and wrong. Across all industries, companies must identify improvement opportunities and take action to deliver the best possible customer/user experience. Why does it matter so much?
Feedback tips | 29 Jun 2021
What do you actually do with the feedback you get given? What is best practice for responding to and acting upon customer comments – the good, the bad and the downright ugly?
Feedback tips | 24 May 2021
Overlooking user experience is a huge mistake for any business, no matter how big or successful. It’s vital that businesses take the time to identify UX issues and resolve them to provide a quality experience.
Feedback tips | 15 Mar 2021
Testing your website confirms that it works as intended. It proves (or disproves) that all of your ideas and efforts have come together in a functional, useful way. If you can't confirm this before you launch your website, you're accepting a huge risk.
Feedback tips | 22 Feb 2021
There are plenty of WordPress plugins for gathering user feedback and transforming your site into a lean, mean, converting machine. But navigating the variety of plugins can be tough if you’re new to actively sourcing and managing user feedback.
Feedback tips | 24 Jan 2021
Your applications must align with the standard of quality you want to be known for. You don’t want any oversights to frustrate users or drive them away to a competitor. Fortunately, you can save time and avoid potential mistakes with web application testing.
Feedback tips | 14 Jan 2021
We’ve picked and reviewed six web testing tools that are definitely worth your time.
Feedback tips | 17 Dec 2020
You can improve your website's functionality with website widgets. We share and review seven of the best available.
Feedback tips | 26 Nov 2020
Gathering feedback for your website is one of the most important elements of providing a positive customer experience, but getting it as fast as possible is vital.
Feedback tips | 26 Oct 2020
A feedback button is an icon visible on the pages of your online course. It makes it easy for your customers to give quick feedback on your course without leaving the page they are on. You can use that feedback to continually improve your course.
Feedback tips | 13 Oct 2020
When should you get feedback on your online course? Should you give away your course for free? What are the best ways to get feedback?
Feedback tips | 09 Sep 2020
Online courses are increasing in popularity, but how can you make sure yours is providing great value to your students? Ask your students and staff for feedback using one of these web tools.
Feedback tips | 21 Aug 2020
How you sell your online course affects how much profit you make, how many marketing options you have, and even how you create your course in the first place. In this article we'll look at your three main options
Feedback tips | 07 Aug 2020
We look at tips that will help you decide on a suitable price. We then look at pricing tactics that can help you sell more, no matter what actual price you decide on for your course.
Feedback tips | 03 Aug 2020
You've already created an online course, or are part way through. How do you improve it so you sell more? We'll look at 3 strategies to make your online course the best on the market.